Answers Before You Enter The Lobby
The FAQ keeps common account questions in one place, so you can check what happens after phone verification and before wallet access. We explain where DANA, OVO, GoPay, and QRIS status appears, what to do when a cashier request stalls, and how to return to the lobby on mobile. Our answers also point you toward the account area when you need to
confirm a bank transfer or virtual account step. Read the relevant answer first, then open your account when the path is clear.
- DANA
- OVO
- GoPay
- QRIS